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Maserati Quattroporte Owner Destroys Car to Protest Bad Service

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While the saying “the customer is always right” remains the motto of service staff the world around, sometimes not enough priority is given to customer satisfaction. In China, a Maserati Quattroporte owner was so enraged after finding out he was cheated that he destroyed his car in protest. Apparently, such public display of anger is becoming quite common in the Middle Kingdom.

According to China Car Times, the owner of the Italian-made Quattroporte brought the car in for service in September 2011 and the dealership — Furi Group — installed second hand parts instead of the new parts he had paid for. Moreover, not all of the issues originally cited were fixed.

Now, the service fee was only 2400 RMB ($390 USD) to fix his 2.6 million RMB ($423,000 USD) luxury car, but that was not enough to overlook the transgression. To make a clear statement, he hired a wrecking crew to destroy the car.

In a similar incident, a disgruntled Lamborghini Gallardo owner destroyed his car on China’s 2011 World Consumer Rights Day to protest bad service from a dealership.

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Geely

Saved By Geely! Smart Gets A New Lease On Life

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Smart Forease Concept, front angle

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It might have been a close call for the struggling city car brand.

The Smart brand never proved popular with buyers, and parent company Daimler was reportedly planning to pull the plug if it couldn’t find a partner. Well, the search for a savior is over.

The German automaker has entered into a joint-venture with China-based Geely to develop the fourth-generation ForTwo and expand the Smart brand’s portfolio with the addition of more lucrative models.

Each company will own a 50-percent stake in Smart. Daimler’ Mercedes-Benz will design the next-generation ForTwo and Geely will provide the engineering and assembly at a brand-new, purpose-built factory located in China.

“For more than 2.2 million customers, smart represents a pioneer in urban mobility. Based on this success story, we look forward to further enhancing the brand with Geely Holding, a strong partner in the electric vehicle segment,” stated Dieter Zetsche, Chairman of the Board of Management of Daimler AG and Head of Mercedes-Benz Cars. “We will jointly design and develop the next generation of smart electric cars that combine high-quality production and known safety standards for sale both in China and globally.”

Set to go on sale in 2022, the next-generation Smart will be offered only as an electric car and will be sold in every major global market, including Europe.

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China

New Ford Territory Is A Hybrid SUV For China

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New Ford Territory SUV, China

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The new Ford Territory is one of 50 new or redesigned vehicles Ford has planned for China from 2018 through 2025.

Jointly developed with local partner Jiangling Motors Corporation (JMC), Ford’s entry level SUV is essentially a rebadge of Jiangling’s Yusheng S330 that’s been on sale since 2016, but with a different front fascia, more attractive dashboard design, and more technology. Chinese buyers have the choice of three engines — a 1.5-liter turbocharged gasoline engine, a 48-volt mild hybrid system, and a plug-in hybrid powertrain.

Inside, the Territory features a modern infotainment system with Mandarin voice controls and is available with Co-Pilot360 suite of driver assistance technologies, which includes adaptive cruise control and FordPass Connect.

Sales begin in early 2019 with a price tag that should be higher than the S330’s start MSRP of around 80,000 Yuan (~$11,700 USD).

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China

Lincoln Will Build Five Vehicles In China By 2022

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New Lincoln Aviator SUV

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China, with a population of over 1.3 billion people, is now the most important market for the world’s automakers, including Lincoln.

The American firm, which currently makes all its vehicles in the United States, plans to build at least five new models in the country in an effort to increase sales, avoid potential import tariffs, and up its presence.

Ford Motor Co. previously confirmed that it will build a new SUV in China in 2018, and that SUV will likely be the new Lincoln Aviator. According to sources, the Aviator will arrive in late 2019 or early 2020, and it will be followed by the replacements for the MKC crossover and MKZ sedan.

The Nautilus will also be produced in China by 2021 and could be followed by a small coupe-like crossover that’s set to enter production by 2022.

Lincoln spokeswoman Angie Kozleski told Automotive News:

“Our localization plans to support the China market are on track and will serve to further drive Lincoln’s growth in China.”

Lincoln’s increased focus on China is no reason to think it will stop making cars in North America. Like other automakers, the firm simply needs to be able to build in China, as well, in order to be competitive globally.

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